Our commitment to protecting your data rights
misty-otter is fully committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented measures to ensure your rights are respected.
misty-otter acts as the data controller for personal information collected through this website. This means we determine how and why your personal data is processed.
Contact for data protection matters:
[email protected]
Thornton House, 14 Manningham Lane, Bradford, BD1 3EA
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to know what personal data we collect about you, why we collect it, how long we keep it, and who we share it with. This information is provided in our Privacy Policy.
You can request a copy of the personal data we hold about you. We will respond to such requests within one month. There is no charge for the first request, though we may charge a reasonable fee for repetitive or excessive requests.
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond within one month of receiving your request.
Also known as the right to be forgotten, you can request that we delete your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw consent.
You can request that we limit how we use your personal data while we verify its accuracy or consider your objection to its processing.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used format and to have it transferred to another organisation.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently engage in automated decision-making of this nature.
To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We aim to respond to all legitimate requests within one month, though this may be extended by two months for complex requests.
If you are not satisfied with how we handle your personal data or believe we have not complied with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
We primarily store and process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.
Where required, we conduct Data Protection Impact Assessments for processing activities that may pose high risks to individuals' rights and freedoms.